Introduction
The Website is Learning Key’s ownership (hereinafter referred to “Learning Key”, “we”). By using this Website, you agreed to accept all terms and conditions written here.
Please read these Terms and Conditions attentively. These Terms are applied to all users, visitors and others who access or use this Website.
You agree that using the Site as the visitor, viewer or registered member, you must be at least eighteen (18) years of age or older. If you are below eighteen (18) years of age, you must have parental permission to enter into an agreement to accept these Terms and conditions.
Tuition Services
Through our Services, we enable students or their parents to connect with tutors for arrangements including but not limited to, private tuition at home, tuition in public places, group tuition, Skype tutoring lessons, or homework help.
A user registered through our website will be;
- “Client” – a customer, who engaged Learning Key services to hire a tutor.
- “Tutor” – a person registered with Learning Key to provide tuition services.
The user acknowledges and agrees that Services provided and made available through our website are the sole property of Learning Key. The user understands, acknowledges and agrees that Services offered shall be provided “As it is basis,” and as such Learning Key shall not assume any responsibility for the timeliness, missed lessons, etc.
Registration
To register to become a tutor, you must be an individual that is in good financial and social standing.
When you register, Learning Key reserves the right to collect and use information such as your name, birth date, gender, race, qualification, personal interests etc. for her marketing and the intended purpose to provide tuition services. Your personal information would not be made public and will be only used for its intended purpose.
Users are required to provide accurate, valid and complete information about themselves. And are to update and keep the registered information current.
Rates, Administrative fee, and Payment Rate
Rates
All tuition fees are in Singapore dollars (SGD). Tuition rates listed on our website are merely guidelines
Rates vary according to a tutor’s experience, the schools they have taught and the qualifications of the tutor.
Recommended rates are derived from the last five transactions which are similar in nature. Upon filling in the required fields, you will be advised on the range of rates to expect.
Upon confirmation of the tuition, Learning Key will send the agreed price via SMS/WhatsApp or email to all parties.
Tuition rates agreed upon should not be changed unless mutually agreed by Learning Key, clients, and tutors. Learning Key reserves the right to claim its administrative fee based on the original agreed upon tuition rate.
Administrative fee
As per industry norm, there is no administrative fee charged to parents or students. The administrative fee is deducted from the tutor’s fees and is 50% of the first 4 weeks of lessons.
- Private 1-1 Tuition
Upon completion of the 2nd lesson for once weekly assignments (or the 4th lesson for twice-weekly assignments), Learning Key will issue an invoice to inform the parent of the payment details.
50% of the total 4 weeks tuition fees will then be collected from the parent.
The remaining 50% of the tuition fees should be paid directly to the tutor at the end of the 4th lesson (or the 8th lesson for twice-weekly assignments).
For the subsequent 4 weeks, the tutor gets 100% of the tuition fees.
If a parent chooses to stop the tuition assignment before the end of the first 4 weeks, he or she is required to pay Learning Key for the tuition sessions completed by the tutor, at the agreed rate. Learning Key will collect the full amount of tuition fees and disburse 50% to the tutor.
- Group tuition
Upon confirmation of the 1st lesson, Learning Key will issue an invoice to inform the parent of the payment details. 50% of the total 4 weeks tuition fees will then be collected from the parent before the 1st lesson.
The remaining 50% of the tuition fees should be paid directly to the tutor during the 1st lesson.
For the subsequent 4 weeks, the tutor will collect the full 100% of the tuition fees.
If a parent chooses to stop the group tuition before the end of the first four weeks, the apportioned amount will be returned to the parent. E.g. if the fee is $300 ($150 for Learning Key, $150 for tutor), Learning Key and the tutor will return you $75 each if only two lessons are attended.
Payment
Official invoice for the administrative fee will be issued by Learning key upon starting of the first lesson and Clients shall pay the invoice within three days of the due date.
You may pay the administrative fee via Pay NOW/ ATM fund transfer/ internet banking or post the cheque to our office.
Change of Tutor after tuition started
If, for any reason, you are not satisfied with the tutor, you may call Learning Key for a change of tutor. There is no penalty charge.
If the change is within the first four weeks, parents will pay the prorated tuition fees to Learning Key directly. As you will not be meeting the tutor anymore, Learning Key will pass 50% of the amount to the tutor on your behalf.
Cancellation of tuition before lesson start
There shall be no cancellation of tuition services after confirmation. Clients will be subject to an administrative fee of 1 lesson if services are cancelled without valid reason.
Learning Key shall not be held liable for any loss and damage arising from any failure to comply with our term of use.