About Us

Yes, we will verify all tutors who register with us. We take this seriously as this is our guarantee to our parents. Where necessary, tutor is required to show their NIE certificates to parent for verification. Any tutor who is not an MOE teacher or ex-school teacher will be removed from our database.

As per industry norm, there is no administrative fee to parent or student. The administrative fee is deducted from the tutor’s fees and is 50% of the first 4 weeks of lessons.

For private 1-1 home tuition, we collect the administrative fee 2 weeks after the first lesson.
For group tuition, we collect the administrative fee before the first lesson.
For online tuition, payment is collected before the commencement of the first lesson.

Prior to payment due date, we will issue a payment invoice with the payment details to your e-mail/WhatsApp/address.
You may pay the administrative fee via Pay NOW/ ATM fund transfer or  internet banking

Yes. If, for any reason, you are not satisfied with the tutor, you may call Learning Key for a change of tutor. There is no penalty charge.

If the change is within the first four weeks, parents will pay the pro-rated tuition fees to Learning Key directly. As you will not be meeting the tutor anymore, Learning Key will pass 50% of the amount to the tutor on your behalf.

Rates vary according to a tutor’s experience, the schools they have taught and the qualifications of the tutor.

Recommended rates are derived from the last five transactions which are similar in nature. Upon filling in the required fields, you will be advised on the range of rates to expect.

Upon completion of the 2nd lesson for once weekly assignments (or the 4th lesson for twice-weekly assignments), Learning Key will issue an invoice to inform the parent of the payment details.

50% of the total 4 weeks tuition fees will then be collected from the parent.

The remaining 50% of the tuition fees should be paid directly to the tutor at the end of the 4th lesson (or the 8th lesson for twice-weekly assignments).

For the subsequent 4 weeks, the tutor gets 100% of the tuition fees.

If a parent chooses to stop the tuition assignment before the end of the first 4 weeks, he or she is required to pay Learning Key for the tuition sessions completed by the tutor, at the agreed rate. Learning Key will collect the full amount of tuition fees and disburse 50% to the tutor.

Upon confirmation of the 1st lesson, Learning Key will issue an invoice to inform the parent of the payment details. 50% of the total 4 weeks tuition fees will then be collected from the parent before the 1st lesson.

The remaining 50% of the tuition fees should be paid directly to the tutor during the 1st lesson.

For the subsequent 4 weeks, the tutor will collect the full 100% of the tuition fees.

If a parent chooses to stop the group tuition before the end of the first four weeks, the apportioned amount will be returned to the parent. E.g. if the fees is $300 ($150 for Learning Key, $150 for tutor), Learning Key and the tutor will return you $75 each if only two lessons are attended.